REFLECT ► DELEGATE ► GROW
Business Administration Management for Entrepreneurs, Small & Medium Sized Companies
I am a professional Online Business Manager with a passion for administration. I focus on book keeping, project management, scheduling, email management, online research, customer support and general administration.
My Services
Giving you space to grow
I have a flair for numbers, order and organisation, an eye for details. Administration has always been my favourite work, however boring that sounds! I take great pride in my response time and for being flexible.
I communicate best via email and Skype, but am open for any suggestions. I will do my utmost to answer my clients within 24 hours.
My services include but are not limited to:
Project Management
MONITOR PROJECT BUDGET COSTS • ENSURE RESOURCE AVAILABILITY • COORDINATE RESOURCES AND VENDORS • MAINTAIN PROJECT DOCUMENTATION
Book-keeping
CLIENT PAYMENTS • INVOICING • FOLLOW-UP ON OUTSTANDING INVOICES • ACCOUNT RECONCILIATIONS • EXPENSE REPORTS • MILEAGE REIMBURSEMENT • COLLATE AND CATEGORISE RECEIPTS • ORDER AND MONITOR SUPPLIES AND STOCK
Scheduling
CALENDAR MANAGEMENT • SCHEDULE AND CONFIRM APPOINTMENTS • SET UP REMINDERS • CREATE TRAVEL ITINERARIES
Email Management
SEND AND RESPOND TO EMAILS • PREPARE AND SEND MASS EMAILS • ORGANIZE, PURGE AND ARCHIVE EMAILS • MANAGE CONTACTS
Online Research
PRODUCTS AND SERVICES • REVIEWS ON PRODUCTS AND SERVICES • MONITORING PRODUCT PRICES • PREPARATION OF RESEARCH REPORTS • ONLINE SHOPPING • COMPETITION RESEARCH • TALENTS SCOUTING
Customer Support
CONDUCT CUSTOMER SURVEYS • LOG AND RESPOND TO CUSTOMER INQUIRIES • PROCESS ORDERS AND REFUNDS
Administration
DATA ENTRY • CORRESPONDANCE • CONTACT MANAGEMENT • DOCUMENT CONVERSIONS •
POWERPOINT, EXCEL, WORD CREATION
Pricing
There are various ways you can work with me,
my hourly rate starts from €59/hour.
PAY AS YOU GO
Pay as you go is convenient if you have a single issue or need occasional support. The minimum time commitment is two hours and after that, time is charged in 15-minute time slots.
MONTHLY PACKAGES
Monthly packages secure my time with you on a monthly basis and you will receive priority over pay as you go clients. Monthly packages can be bought as a one-off monthly package (any unused time will be lost) or rolled over monthly whereby any unused time can be carried over to the next month. Clients on a rolling monthly package will be sent a statement of account every month showing time worked and if any time has been unused. Unused time can be carried over to the next month subject to my availability. Unused time expires after 2 weeks. Hours can be split across a week or throughout a calendar month.
Retainer packages start from 5 hours per month.
PROJECTS
We will discuss what your needs are for the project and how many hours it requires before quoting a price.